Contact information
Contact Us
Scents Avenue
Have a question about an order, product, shipping, returns, or anything else? Our customer support team is here to help.
Customer Support
Email: support@scentsavenue.shop
For order-related inquiries, please include your order number so we can assist you as quickly as possible.
Support Hours
Monday–Friday: 9:00 AM–5:00 PM
Saturday–Sunday: Closed
We aim to respond to customer inquiries within 1–2 business days.
Order Support
For questions regarding:
- Order status
- Shipping and delivery
- Returns and refunds
- Damaged or incorrect items
- Product information
- Other customer service inquiries
please email us at support@scentsavenue.shop.
Thank you for choosing Scents Avenue!