Contact information

Contact Us

Scents Avenue

Have a question about an order, product, shipping, returns, or anything else? Our customer support team is here to help.

Customer Support

Email: support@scentsavenue.shop

For order-related inquiries, please include your order number so we can assist you as quickly as possible.

Support Hours

Monday–Friday: 9:00 AM–5:00 PM
Saturday–Sunday: Closed

We aim to respond to customer inquiries within 1–2 business days.

Order Support

For questions regarding:

  • Order status
  • Shipping and delivery
  • Returns and refunds
  • Damaged or incorrect items
  • Product information
  • Other customer service inquiries

please email us at support@scentsavenue.shop.

Thank you for choosing Scents Avenue!